Satisfied Customers

Jan is wonderful and so kind. When my dog refused to go into her house or get in her car she agreed instead to come to my house every day and take her for loooooooong walks in our local park. She is obviously someone who genuinely cares for animals and her dog Jack is also gorgeous - a big softie!
— Gabi & Lola
Top notch love and care - from Jan and Jack :-) highly recommend!
— Suzie & Rusty
My puppy Henry had such a lovely time at Jacks Pad. Both Jan and her dog Jack are so patient and kind. Wouldn’t hesitate to recommend.
— Vicky & Henry
My dog Buddy goes to Jack’s pad for both day care and boarding. Buddy loves going and gets very excited when he sees both Jan and her dog Jack who he thinks is his best friend! Jack is a very good stable influence with his gentle calm character and Jan treats every dog I’ve seen her with as if they were her own. I think Buddy is disappointed to come home!
— Judy & Buddy
I have known Jan for several years and was thrilled when she set up Jack’s Pad at the same time as we got our gorgeous Cockapoo Tuppence. Tupps just loves Jan and Jack, her walks on the heath and her sleepovers. She comes back exhilarated, tired - and very happy. Jack is wonderfully paternal and he and Jan really look after their charges - as well as teaching them very good habits! As a freelancer my timetable can be somewhat unpredictable and I love the fact that Jan is flexible and endlessly enthusiastic. Come rain or shine she is out on the heath and loving every moment. I’m certainly going to spread the word about Jack’s Pad!
— Anya and Tuppence
Hi I’m Bunty, 
I thoroughly enjoyed my holiday with Jan and Jack in August, lots of fresh air, loads of fun, plenty of nosh, tons of cuddles. I would recommend staying there to any of my four legged friends, Jan really loves and cares about us dogs and look I forward to staying with her again soon.
— Louise & Bunty
Jan was Tobys puppy godmother! ( and my saviour! ) we were relocating away from London while Toby was only a very small pup. Jan and Jack were so incredibly kind to both of us, so understanding of Toby’s needs ( mainly constant cuddling ) and my ever changing schedule as moving is never straight forward. Jan was so flexible and kind it made the whole experience so much less stressful! Toby had never been away from us yet after a few days of taking him to Jan, he would start getting excited as soon as we turned into her street! we cant begin to thank Jan and Jack enough for looking after Toby and even though we now live outside of london i would never want to go to anyone else to help look after Toby, and i’m sure Toby will agree!
— Kat & Toby